Refund policy
🔒 Refund Policy: Spotify Playlist Promotion Service
At PlaylistHero, we are committed to providing top-notch Spotify Playlist Promotion services to help artists grow their music presence. We understand that circumstances may arise where a refund is necessary. Please review our refund policy below:
1. Eligibility for Refund:
- Refund requests must be made within 14 days of the initial purchase date.
- To be eligible for a refund, the client must not have received any playlist placements or promotional services at the time of the refund request.
2. Non-Eligibility for Refund:
- Refund requests made after 14 days from the purchase date will not be considered.
- Refunds will not be issued if playlist placements have already been secured or promotional services have commenced.
3. How to Request a Refund:
- To initiate a refund request, contact our customer support team at [your support email]. Please provide your order number and a brief explanation of the reason for the refund request.
4. Refund Processing:
- Once your refund request is received and approved, the refund will be processed within [number of days] and credited to the original method of payment.
- Refunds will be processed in the same currency as the original transaction.
5. Changes to Service:
- We reserve the right to modify, suspend, or discontinue any aspect of our Spotify Playlist Promotion service without notice. In such cases, clients may be eligible for a full or partial refund at our discretion.
6. Contact Us:
- For any questions or concerns regarding our refund policy, feel free to reach out to our customer support team at [your support email].
By purchasing our Spotify Playlist Promotion service, you agree to abide by the terms and conditions outlined in this refund policy.
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